It's the question people are most embarrassed to ask, and the one I'd want answered first. So here it is, without the hedging most firms put around it.
There's no single number, and any firm that gives you one before understanding your case is guessing. But the range isn't a mystery either, and there are a handful of things that reliably drive it. Understanding them will tell you whether the quote you're looking at is reasonable — and, just as importantly, whether hiring an investigator makes sense for your situation at all.
The three ways investigators charge
Hourly. The most common structure, typically used for surveillance, records work, and background investigations. You pay for time spent, plus expenses. It's transparent, but it exposes you to open-ended cost on a case with no natural end point.
Retainer against hours. You put down an initial sum, work is billed against it, and you top it up if the case continues. Most serious investigative work runs this way. The retainer isn't a fee — it's a deposit, and a reputable firm will account for every hour drawn from it.
Project or scope-based. A defined piece of work for a defined price: a cold case file review, a geographic profile, a forensic analysis of a specific piece of evidence. This is usually the best structure for a complex case, because you know what you're buying before you commit.
What actually drives the number
How many disciplines the case needs. A single investigator doing records and surveillance is one cost. A case that needs DNA interpretation, a geographic profile, digital media analysis, and a field search is a different order of magnitude — because it's a different number of specialists.
How cold it is. A recent case has live witnesses, intact records, and evidence that hasn't degraded. A thirty-year-old case has none of that, and the work of reconstructing what exists takes real time before anyone investigates anything.
Whether anything has to happen in the field. Desk work is predictable. Search operations are not. A multi-day evidence search involves people, equipment, terrain, and weather.
Whether it has to survive court. Work produced for litigation carries a documentation burden that casual investigation doesn't. If the finding needs to withstand cross-examination, the method has to be defensible at every step — and that takes longer.
The honest part
Specialist investigation is expensive, and it isn't the right answer for every situation. Some cases genuinely need a full team. Others need one good conversation with the detective who still has the file — and that costs nothing.
I've told people not to hire us. Sometimes the case is genuinely still active and the agency is genuinely still working it, and paying us would duplicate effort. Sometimes what someone needs is a records request they can file themselves. If that's the situation, you should hear it before you spend anything, not after.
What I'd caution against is choosing on price alone. In this field, a low hourly rate often means one generalist doing what they can rather than a team doing what the case requires — and a cheap investigation that goes nowhere costs more than the good one you didn't buy, because the evidence is another year older when you get there.
Questions worth asking any firm
- Who specifically will work my case, and what did they do before this?
- Is the retainer a deposit against hours, or a non-refundable fee?
- What happens if you conclude the case can't be moved — do I still owe the balance?
- What will I actually receive: a verbal update, or a documented report?
- Have you done this specific kind of case before, and how did it end?
The answers will tell you more than a rate card would. An investigator who can't say who will work your case, or who won't put their conclusion in writing, is telling you something about what you'd be buying.
How we handle it
We scope every case individually after a confidential review, and we tell you what an investigation would involve before you commit to anything. We aren't the least expensive option available to you — the depth of this team is the reason families and attorneys hire us, and it's also the reason we cost what we do.
If your case isn't a fit for us, we'll say so, and where we can we'll tell you what would actually help.
About the author
Kathy DeckerFounder and principal investigator of IRIS. 34 years with the King County Sheriff's Office, most of them in Major Crimes, and twice named Detective of the Year. Court-recognized expert witness in tracking evidence.
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